物流政策

If you have an inquiry for an existing order, please reply to your order confirmation email.

Please read the following information carefully to ensure that you are fully aware of the shipping constraints within your region.

 

Order processing 

We aim to process all orders within 24 business hours of them being placed (excluding preorders). Generally, orders are shipped the following business day after being placed. Please note, that these time frames are dependent on what the time the order was placed during the day, and, can fluctuate during peak sales periods and holidays.

 

Shipping fees

We offer free shipping within the USA for orders of $69.99 and above. Orders below $69.99 shipping within the USA will incur a flat shipping rate of $10.

 

Delivery times

Delivery times can vary depending on your region, the below table summarizes estimates for popular destinations.

Replacement units are shipped with the lowest service level from each warehouse.

Region

Time frame

Standard Carrier

Warehouse

     California

  1-3 business days

UPS Ground

California

West coast

2-5 business days

UPS Ground

California

East coast

4-5 business days

UPS Ground

California

Shipping times may vary due to seasonal volume, weather.

 

 

Order tracking

Once your order has been dispatched, you will receive an email containing your tracking information. Please allow for 48 hours for tracking to update with any information.

 

Supported ship-to countries

United States